Cognitive Bias + Workbook

This course provides a deep dive into the various types of cognitive biases, examining their roots in heuristics, social pressures, and emotions. We will integrate principles from emotional intelligence to better understand and manage these biases. A central component of our study will be a thorough exploration of Adam Grant’s book, Think Again, which provides a powerful framework for cultivating intellectual humility and flexibility. Participants will learn to identify biases in themselves and their teams, apply practical strategies to "escape tunnel vision," and ultimately make more rational, empathetic, and effective decisions.

• •This course is essential for professionals at all levels, from individual contributors to senior executives, who are committed to maximizing their performance, leadership potential, and earning capability. It is particularly valuable for those in management, sales, human resources, and anyone seeking to build more collaborative and productive relationships.
• •Invest in your most valuable asset. Enroll today and transform your understanding of emotions into a foundation for lasting success.

What you will walk away knowing how to do

• Upon successful completion of this course, students will be able to:
• • Define and identify a wide range of common cognitive biases and explain how they stem from mental shortcuts (heuristics), social pressures, and emotions.
• • Analyze the key components of Adam Grant’s Think Again, including the concepts of intellectual humility, rethinking, and unlearning.
• • List, describe, and apply the "3 Levels of Rethinking":
• o Individual Rethinking: Develop the ability to doubt your own knowledge and update your beliefs based on new evidence.
• o Interpersonal Rethinking: Learn to persuade others by facilitating their own process of discovery and rethinking, rather than through argumentation.
• o Collective Rethinking: Foster a culture of psychological safety where teams regularly question their processes and assumptions.
• • Evaluate how specific cognitive biases (e.g., confirmation bias, fundamental attribution error, groupthink) negatively impact team dynamics, communication, and decision-making.
• • Develop and implement strategies to combat tunnel vision as a leader, including seeking disconfirming evidence, engaging with diverse perspectives, and conducting pre-mortems to anticipate potential failures.