Cognitive Bias + Workbook
Explore the hidden patterns of the mind.
Trusted by leaders at these organizations
What past students say about this course
“Before this class, I thought conflict was something to avoid. Now I understand that addressing conflict and resolving it respectfully can actually make a team stronger. I've learned to listen more and react less. The tools are great and easily explained so I can apply them.”
“I learned that being a good leader is not just about making decisions. The Navigating Organizational Conflict to Organizational Clarity and Character Code to Self Leadership courses are the best I have ever taken. I realized it is not about getting my people to listen to me, but about learning to understand them by actively listening to them. Using empathy and emotional intelligence has changed the way I approach conflict at work.”
“The course gave me a different perspective on workplace disagreements. Instead of seeing conflict as a problem, I now see it as a chance to communicate, learn, and find solutions that work for everyone.”
“I have become more confident in handling difficult conversations. I learned that staying calm, listening, and showing empathy can prevent small disagreements from becoming bigger organizational problems.”
Take The P.A.C.T. Framework Ebook home for $6.99
Dr. Andrew Campbell's neuroscience-grounded framework for shifting workplace discourse from defensive to collaborative.
- Instant PDF download after checkout
- Lifetime access — a copy is emailed to you too
- Pairs directly with this course
This course explores cognitive biases, the systematic errors in thinking that quietly shape how we process information, judge others, and make decisions. Rather than being occasional lapses in logic, these biases are unconscious, automatic mental shortcuts the brain relies on to make decision-making faster and more efficient, often without our awareness. Throughout this course, we'll examine the many forms these biases take and how they influence the way we perceive people, interpret situations, and act on the choices in front of us. We'll also explore the roots of these patterns like heuristics, social pressures, and emotion and how a stronger grasp of emotional intelligence can help us recognize and navigate our own biases more effectively. By the end, you'll have a clearer picture of the hidden forces steering everyday judgment, and practical footing for thinking more deliberately.
This course provides a deep dive into the various types of cognitive biases, examining their roots in heuristics, social pressures, and emotions. We will integrate principles from emotional intelligence to better understand and manage these biases. A central component of our study will be a thorough exploration of Adam Grant’s book, Think Again, which provides a powerful framework for cultivating intellectual humility and flexibility. Participants will learn to identify biases in themselves and their teams, apply practical strategies to "escape tunnel vision," and ultimately make more rational, empathetic, and effective decisions.
Because everyone has blind spots and cognitive biases are exactly that: invisible unless you know what to look for. This course gives you the vocabulary and framework to catch these patterns in real time, whether you're evaluating a job candidate, negotiating a deal, resolving a conflict, or just deciding who to trust. Better decisions start with knowing why your brain sometimes gets it wrong. A few concrete reasons someone would want to take this course: Better decision-making and recognizing when a mental shortcut is leading you astray, rather than helping you, before it costs you a bad hire, a bad deal, or a strained relationship. Stronger self-awareness with an understanding of your own automatic reactions instead of being run by them, which pairs directly with the emotional intelligence skills the course builds. Fairer judgment of others: biases quietly shape how we read people (first impressions, confirmation bias, in-group favoritism); naming them is the first step to correcting for them. Practical, not just theoretical, since it's framed around real decisions and interactions, not abstract psychology, the skills transfer directly to work and daily life. A competitive edge in leadership or team settings: leaders and professionals who can spot bias in themselves and their teams tend to make more consistent, defensible decisions and build more trust.
- •This course is essential for professionals at all levels, from individual contributors to senior executives, who are committed to maximizing their performance, leadership potential, and earning capability. It is particularly valuable for those in management, sales, human resources, and anyone seeking to build more collaborative and productive relationships.
- •Invest in your most valuable asset. Enroll today and transform your understanding of emotions into a foundation for lasting success.
• Comprehensive and versatile: Perfect for personal use, team training, and organizational development.
• Expertly crafted: Created by seasoned leaders with expertise in emotional intelligence to ensure theoretical and real-world application.
What you will walk away knowing how to do
- Upon successful completion of this course, students will be able to:
- • Define and identify a wide range of common cognitive biases and explain how they stem from mental shortcuts (heuristics), social pressures, and emotions.
- • Analyze the key components of Adam Grant’s Think Again, including the concepts of intellectual humility, rethinking, and unlearning.
- • List, describe, and apply the "3 Levels of Rethinking":
- o Individual Rethinking: Develop the ability to doubt your own knowledge and update your beliefs based on new evidence.
- o Interpersonal Rethinking: Learn to persuade others by facilitating their own process of discovery and rethinking, rather than through argumentation.
- o Collective Rethinking: Foster a culture of psychological safety where teams regularly question their processes and assumptions.
- • Evaluate how specific cognitive biases (e.g., confirmation bias, fundamental attribution error, groupthink) negatively impact team dynamics, communication, and decision-making.
- • Develop and implement strategies to combat tunnel vision as a leader, including seeking disconfirming evidence, engaging with diverse perspectives, and conducting pre-mortems to anticipate potential failures.
1 module — self-paced
- 01
Cognitive Bias + Workbook
Ready to enroll?
$150.00 (regularly $200.00) · Lifetime access · 30-day guarantee